That’s All I Get?
by Gina Coggio | September 22, 2005 4:16 PM | Permalink | Comments (6)
Tips at the restaurant have been on the skimpy side. And the ex-ex- boyfriend is getting married. All of which gives the Independent’s schoolteacher- by-day, waitress- by-night diarist reason to ponder the meaning of “Thank You.”
Sunday, Sept. 18, 2005
Saturdays at the restaurant have been weird all summer. I’ve had a bunch of really good Saturdays (with regard to tips) and a bunch of really bad Saturdays. It’s kind of hit or miss. This past Saturday was no exception. It was a miss, and wow. Did I ever miss.
I have to say this: The standard 15 percent tip is not standard anymore. Standard is 18-20 percent. I know that sounds like a lot of money. I know it sounds ridiculous. I know we can all justify why we should not pay the 20 percent that most servers look forward to and appreciate receiving. But let me just say that it is a slap in my face when I get the “standard” 15 percent. Most nights at the restaurant, I’ll average around 20 percent for all of my tables combined. I might have an occasional 15-percent table each night, but on the whole I do pretty well.
Last night, though, I had an entire night of 15 percent. One table left me even less than 10 percent!! Even after they had quizzed me on the prime numbers, random historical facts, and had been shocked by my memory. This was a table who, when saying they just wanted to order a bunch of appetizers, asked me if I was going to write their order down. I told them I didn’t need to because we’re not allowed to write anything down. They asked, “How do you remember all of this stuff?” And I replied, “Because I’m good.”
And it’s true! All of us who work there are good.
When I get 15 percent, I feel like I’ve done something wrong. I want to approach the table and ask the diners if their service was okay, if they enjoyed the meal, if I had offended them in any way. Of course, I would never approach a table, only because the money customers give me is theirs, and I’m not about to criticize their generosity.
We like to justify the 15 percent at the restaurant by claiming, “Some people just don’t know how to tip. Some people just don’t know 15 percent isn’t standard. And some people will just never tip more than 15 percent no matter what.” But I’m afraid of the population of people who know that 15 percent isn’t standard and who just leave that much anyway because they don’t want to give any more. Every time I go out to dinner, or to lunch, or to breakfast for that matter, I leave 20 percent. Sometimes, depending on the occasion or if the server has done a spectacular job, I’ll leave more than 20 percent. All the servers I know leave at least 20 percent. All of my customers who tell me they’ve been servers in the past leave at least 20 percent.
I’m writing this out of frustration after having a really bad night, and as part of a public service announcement to anyone who goes out to eat. Please. 15 percent is over and done with. Across the nation 15 percent isn’t cool.
Phew.
Monday, Sept. 19, 2005
It’s 2:39 and all the kids are gone.
My fly has been open all afternoon.
It is so Monday.
An ex-ex-boyfriend of mine is about to get married. This weekend. When I found out about his engagement, I had a When Harry Met Sally moment—-when Meg Ryan finds out that her ex-boyfriend is getting married to his Rebound girlfriend. She freaks out, calls Billy Crystal and spends the night sobbing. “She was supposed to be his rebound! She wasn’t supposed to the The One!” (Later, Harry and Sally hook up and thus begins their relationship. This did not really happen in my case. Not that I ever expected us to get together again, ever, but it was nonetheless a shock to the system.)
What did happen in my case was this: I sent them a gift from their registry (a bamboo cutting board) and a gift card to a store where they’d registered and then sent them a nice, heartfelt card attached. That was two months ago. I have heard nothing in response. Not an e-mail. Not a phone call. Nothing. Recently, I checked their registry website, and I saw that the item I purchased for them had been removed. Not just “fulfilled,” like all the other items purchased for them, but actually removed. Not even there. Did he (or she) remove it on purpose? Did he (or she) not want it anymore? Did either of them return it?
I’ve never been married, nor do I plan on it any time soon, so I also don’t know the etiquette: Do you send thank you notes after the wedding, and only after the wedding? What’s wrong with sending them early? Is it bad luck? (I just learned that according to Russian tradition, giving a knife as a wedding gift is bad luck. Is the cutting board bad luck by association?)
Listen. I don’t expect to sit at the head table, or even get an invite to the wedding. But I do desire some kind of thank you, or at the very least an acknowledgement of receipt of gift. Send me an e-card for crying out loud. Not even. Tell someone to tell me thanks. Anything. There’s nothing I can’t stand more than not getting a thank you.
This is not just about my ex-ex-boyfriend, either. It’s about all people who don’t know enough to say Thank You. Hardly any of my students know to say “Thank You.” A few of my friends and relatives still haven’t thanked me or my parents for gifts, vacations, whatever, and it’s been years. But my customers at the restaurant say “Thank You” when I bring them a new fork. Show gratitude, please. It’s so important. There’s nothing wrong, there’s nothing embarrassing about saying “Thank You.” Just say it. It takes two seconds.
I react so strongly to no Thank You’s partly because my mom practically nailed the idea of gratitude to my forehead upon my leaving the womb. A regular part of my Christmas presents was a supply of Thank You cards I could use immediately to thank all out-of-town family members for sending me presents. Thanking people for going out of their way is just second nature to me. Am I alone?
This brings me back to the ex-ex. He’s not alone, and he won’t be for hopefully a long, long time. And that’s the best feeling in the world. So regardless of wedding etiquette, of the History, or of anything else that might stand in the way of a Thank You, I wish him and his soon-to-be wife the best. Honestly. Congratulations.
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Comments
Posted by: Keith | October 11, 2005 9:38 AM
I can definitely feel your frustration when not "thanked" for good gestures. I teach middle school and coach in the city and see first hand how my students and players take most everything for granted. There are days when this really gets to me, but most of the time I write it off in my mind by thinking that they were just never taught the common courtesy of thanking others. Every day after practice there is a trio of my players for whom I provide "curbside taxi service" in my VW(their houses are coincidentally located in three different corners of the city). Between the three of them, I will maybe get one thank you per SEASON. These kids mean a lot to me and it puts me in a weird bind...Do we, as role models, take a parental role and elicit a thank you when appropriate or is it crossing a line? Is this something that should either be taught in the home or not taught at all?
My giving the students the benefit of the doubt on this topic (by realizing that you can't do a whole lot about it)came to an abrupt halt just last week. At school a colleague and I planned a unique day of learning in which students were able to spend most of the day outside instead of in classes with us slamming them with CMT prep. At the end of the learning activities, we had a cookout...A "You don't have to eat cafeteria food today" cookout. The complaints that we got were amazing. Not one thank you was muttered and I felt like the manager of a really bad restraunt.
"Why can't we have more chips/drinks?"
"You guys are NEEDY for making us wait in line."
This blatent lack of appreciation was actually sprinkled with complaints! It makes you question why you should take the time to do special things for your students. But as you very well know - teaching is a thankless job in many ways. In the end it is the few heartfelt moments (much like the anecdotes you write about in your column) when kids show you how much they appreciate your role in their life that keep you going.
Posted by: Miss
| October 11, 2005 6:02 PM
Keith--
You are absolutely right. And I had this same conversation for the twentieth time this year just today. The other teachers who do just what you do--drive kids around, take them out to lunch, hang out --don't receive thank you's at all and we all feel offended. Yet we all feel unsure of how to deal with teaching kids to say thank you. Why does this happen?
So I wonder what you and your colleague did last week to let kids know they were in the wrong?
How is it even possible to teach gratitude?
Posted by: JSJ | October 11, 2005 10:09 PM
Yes, it's possible, and even required, to teach gratitude. Gratitude, and manners in general, certainly have long-term benefits, even after the chips and drinks have been doled out. They're some of those things that makes civilization, well, civilized.
Props to you teachers who deal with kids who have no idea when and how to show gratitude. It's not their fault that they're manners-challenged. Blame society. Blame whatever fragments of family that's raising- or failing to raise- them. Just don't give up on these kids. They've got to learn from someone.
Posted by: Keith | October 12, 2005 8:32 AM
In that particular case, we definitely called the kids out on their "spoiled-rotten" behavior telling them that they were lucky to have a fun event planned for the day. The catch is, as you know, the kids aren't even close to being spoiled...so why act so rotten? I truly believe that some of our students come to school EXPECTING to be treated a certain way and that way is held to a higher standard than their home lives. It leads to a whole other argument about "learned-helplessness" and trying to get other people (mainly their teachers) to do as much for them as possible so that they don't have to do it themselves. In the long run it is a futile battle but we do what we can.
JSJ- You are completely right...and don't worry, I don't plan on giving up on my kids - EVER. All professions have frustrating aspects. This happens to be one of those parts of teaching that you come to accept but never really learn to like.
Posted by: Miss
| October 12, 2005 9:06 AM
Keith and JSJ--
So I did it again. My students are taking the PSATs this morning, so I went to Stop and Shop to pick up some fruit and juice and crackers to give them some nourishment before their test. I found last year that during the bazillion weeks of CAPT tests, students were more focused and chill during the test when they had something to eat beforehand. I wanted the same outcome for my kids today, since many are nervous about such a long and "important" test.
I was surprised by the number of students this morning who thanked me for the food. However, one student who arrived late busted in the room and asked loudly, "Where's my cookies and juice?" And I stopped him in his tracks and said, "Oh hold up. That is NOT how you show gratitude. That is not what happens here." And I didn't give him anything until twenty minutes later, at which time he thanked me quietly.
I don't like that sense of entitlement many of my students seem to wear every day. "Where's my food?" "I'm not working there." "I'm not taking that test." I wonder if I was ever that way.
Posted by: keith
| October 14, 2005 8:27 AM
Miss- Good call on making the student wait and watch everyone else eat! Hopefully the event will serve as a wake up call to the student and any others that were watching. I had to go off on the few students who were acting "spoiled rotten" at our event. They ended up at the end of the line waiting even longer for food, but in the long run I don't know if it can change them...you can only hope. What puzzles me is how some kids act so "rotten" even though they aren't really spoiled. After thinking about it more, I realized that a lot of these kids are spoiled. I don't mean with material objects so much as getting their way too often. It brings up the whole idea of "learned helplessness" Parents (and unfortunately) some teachers do way too much for kids...its making the generation even more lazy than they already are. Kids will come to school and spend more effort trying to get you to do things for them than they would even thinking of spending doing things for themselves. Anything from school/homework to throwing things out for them falls into this trap. As I said before, I teach middle school, so this may not be as apparent when teaching older students, but it is an epidemic that is being spread rapidly. And in the end...there is still no thank you! How do people get others to do things for them over a long period of time without showing gratitude? Are we just suckers?
JSJ- good points, I agree with you 100%. Despite all of the complaining, I would never give up or abandon my students - EVER!
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