Borgstrom: No Simple Reform Fix
by Paul Bass | October 13, 2009 7:00 AM | Permalink | Comments (11)
When health care reform comes up for a crucial U.S. Senate vote Tuesday, Yale-New Haven Hospital’s CEO won’t be counting on “Cadillac” taxes or focusing on whether lawmakers choose a “public option” or purchasing cooperatives.
Instead, Marna Borgstrom is looking at the fine print: Will Congress put enough dollars behind Medicaid as it includes millions of more Americans in the plan? Will enough money be put into digitizing health records to truly connect different health care institutions?
And she’ll be looking at what considers the bigger picture: Whether cost-cutting will enable true health care reform to succeed in the long term, or whether a lack of attention to changing the way people use the system makes any reform plan “unsustainable.”
“If you don’t fix Medicaid and you don’t get enough of the uninsured covered,” Borgstrom said, “the numbers simply don’t work.”
“Demonstration Projects” Needed
The scheduled vote by the Senate Finance Committee Tuesday on a proposed $829 billion health care system overhaul marks not the end, but rather a new stage in a tumultuous debate. If the committee’s bill passes as expected, senators and congressmen will then reconcile five different committee bills to bring a compromise version for a final vote.
As that debate progresses, Borgstrom is watching with a distinctive vantage point and institutional self-interest — as the CEO of a $2 billion-a-year hospital system that cares for 90,000 inpatients and over 1 million outpatients a year.
In an interview in her office Monday, Borgstrom said she considers the top priority right now “to cover virtually all Americans.”
Most attention has focused on which plan would best do it at the most reasonable cost: A “public option,” featuring a federal government-run insurance plan, or a variant with an “opt-out” for states? Health insurance “exchanges”? Regional cooperatives? Wider use of lower-cost catastrophic plans? (The Senate bill would raise the estimated percentage of insured Americans by 2019 from 83 to 94 percent, leaving 25 million people still without coverage.)
Borgstrom said she doesn’t favor one plan over another. She’s more concerned about the goal — and the way the government decides to pay for it.
For instance, any savings expected in the plan could prove illusory in the long run without changing the way people take care of their health or when they decide to see a doctor, she argued.
“If we just cut what we’re paying providers, but we have an aging population of people” who continue eating badly or smoking; and “[we’re not] making concurrent investments in the front end of the system with younger people, I don’t think you’ll get sustainable change.”
Borgstrom proposed that the feds pay for experiments to test different models of providing incentives for institutions to keep costs down without sacrificing quality, and to encourage people to live more healthfully, get preventive care, and see doctors in time when problems develop.
No one has a magic-bullet solution yet, she said.
“Right now we get paid for the acute care episode. Physicians get paid for what they do. Long-term facilities get paid for what they do. Home care gets paid for what they do. But there are not good incentives and opportunities to tie elements of the system together so that we can really figure out” how to deliver better care for the dollar … Everybody agrees that unnecessary admissions or readmisisons is a bad thing. It’s easy to say, ‘We should cut unnecessary admissions or readmissions.’ To actually figure out what will have a causal effect on that is much harder.”
The Medicaid Specter
Any final health reform bill is expected to cover more Americans in part by increasing the number who qualify for Medicaid, the government insurance program for poor people.
As the hospital that serves the most poor patients in the state, Yale-New Haven says it ends up spending $100 million a year to cover too-low Medicaid reimbursements as well as charity care and care for the uninsured.
None of the proposals before Congressional committees has addressed how to pay for increased Medicaid coverage, Borgstrom noted. That makes her nervous.
“There’s sort of an implicit assumption — though I don’t believe lawmakers believe this is the case — that Medicaid is as homogeneous a program as Medicare is,” she said. Unlike Medicare, which has federal funding formulae, “Medicaid is a state-by-state issue. So in the state of Connecticut we have a pretty well-funded Medicaid program. But how we spend Medicaid dollars in this state is much different from how they spend it in even New York State or Massachusetts. We spend a much larger percentage of the Medicaid dollar in this state on long-term care, less of it on acute care or physicians.”
Borgstrom said she “absolutely believes” that any final health reform bill will end up increasing that $100 million uncompensated care tab for Yale-New Haven because of the Medicaid expansion.
A Longer Digital Road
Borgstrom also expressed skepticism about another key assumption behind the emerging reform consensus in Washington — that digitizing health records will pay a significant chunk of the cost of covering more people.
She does support the idea of moving from paper to electronic record-keeping and linking systems so doctors can find out a patient’s history. The hospital has been doing that. Its new Smilow Cancer Hospital will start out with all-electronic notes and nursing and physician notes.
In practice, health-care institutions are finding that it’s difficult to link up with other institutions to get a patient’s history.
“I think everybody is underestimating how difficult it is going to be to bring all those systems up and how difficult it is going to be to make them interoperable so that you’re really getting a private physician’s office information integrated with a private radiologist integrated with our emergency room,” she said. “Everybody’s on a different system. These systems, as good as they may all be, don’t inherently talk to one another.”
There’s also the “challenge” of still making sure everyone treating a patient reads the electronic notes, she added.
But she also suggested that the answer doesn’t necessarily lie in just having the government pour more money into digitization. Individual institutions need to invest, too. “We can’t make us all strategy cripples who only do the right thing because we depend on governmental funding,” she argued. “I think we have to build in incentives to get the providers working together.”
Cadillacs Not The Answer, Either
Borgstrom was just as skeptical of the “Cadillac” solution — that a meaningful chunk of the tab for near-universal care can come from taxing generous health benefits that cost more than those offered by an eventual government-backed plan.
It’s difficult to define a “Cadillac” plan, she noted. She also noted the “interesting bedfellows” fighting the idea: labor and big business.
She has personal reservations about the wisdom of the idea, as well.
“I think that it starts to feel like the government coming in and saying, ‘Everybody’s entitled to this much care,’” Borgstrom said. “I don’t the government will do that. Because I don’t think people can be elected or reelected if they start defining benefit levels and rationing health care …
“[And] to just tax organizations that may have done the right thing — whether it’s advocating for employees in the case of organized labor or responsible employers — I’m not sure that feels very good.”
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Comments
Posted by: Fedupwithliberals | October 13, 2009 9:34 AM
Health care reform? You want to do a great story on healthcare costs? Marna Borgstrom is a great example of what's wrong with the system, and why it's so costly. Her salary for being CEO of a "Not for Profit" local institution is well over seven figures. SEVEN FIGURES!! And she's just one person in a phalanx of administrators with similarly inflated salaries, not to mention perks like cars and houses. Unbelievable!
Posted by: anon | October 13, 2009 10:22 AM
"If we just cut what we’re paying providers, but we have an aging population of people” who continue eating badly or smoking [and not] making concurrent investments in the front end of the system with younger people"
Just as, if not more important than not eating badly or smoking is getting regular exercise as you go about your day to day business. Especially for the "younger people" who make up the vast majority of the population surrounding YNHH.
That's hard to do when you have 50 mile-per-hour highways like Route 34 cutting through your city and hospital district and lacking pedestrian signals, roads that all of the locals either describe as a death trap or avoid.
Perhaps YNHH should start on health care reform by taking a look at the neighborhoods in its own backyard.
The organization's policies of pushing the city to maintain a wide Route 34, and adding massive new buildings without first addressing pedestrianization in any meaningful way, continue to fly in the face of decades of community requests.
They also provide physical proof that YNHH is far behind its supposed "peer" hospitals located in other dense urban areas. How about looking at what they have done.
YNHH's policies are a grave (literally) and direct insult to their neighbors' health -- and no amount of health care reform will come close to correcting these wrongs.
Posted by: ignoranceisbliss | October 13, 2009 10:35 AM
Jeez...kid gloves! Any one want to talk about hospital administrators' outrageous compensation packages? Chuch Grassley (R-Iowa)of all people has been asking the right question...how exactly are these institutions non-profit? The administrators and doctors seem to be profiting quite handsomely. I'd love to see her medical insurance plan! Rolls Royce, I'd bet.
Posted by: blue dog dem | October 13, 2009 1:19 PM
What does she know? You really need to be a politician to understand health care and all its issues, not someone who actually works within the industry.
Posted by: Bill | October 13, 2009 3:01 PM
ignoranceisbliss, what an apt name. It never amazes men the amount of ignorance out there about business and economics even with all the information available on the web. Here's a hint "A non profit business is an organization that does not distribute its surplus funds to owners or shareholders, but instead uses them to help pursue its goals"
Posted by: anon | October 13, 2009 3:24 PM
Interesting comment by "Disgruntled Prof" regarding the pedestrian signals around YNHH, at http://www.seeclickfix.com/issues/23:
"This mess is for me, at least, a factor in moving my lab to another university, which means less money for yale and by extension less money for guess who."
Posted by: Fedupwithliberals | October 13, 2009 3:35 PM
BILL
It would seem in this case, the goal is to make as much money for the executive staff to pass around. If otherwise, they would not be compensated at more than twice that of a typical hospital administrator when patient care funding is so critical.
Posted by: ignoranceisbliss | October 13, 2009 4:32 PM
Bill,
Actually my name is directed towards such as you. How, might I ask, do we distinguish a hospital administrator making $2 million a year from an "owner or shareholder"? That $2 million sure sounds like surplus to me.
Posted by: kris | October 13, 2009 9:05 PM
So sick of hearing people complain about how much Marna makes.Lets face it,if you could find a job making that much you would take it no matter what the job was.I work there and happen to think she deserves every penny she makes.It is one of the few hospitals/employers that hasn't been hurt much by the recession,hasn't had lay offs, and is still giving yearly raises to employees.Maybe if more companies were run the same way Marna runs YNHH maybe people would still have jobs,health insurance and many other perks that come with being employed by Yale.How many other employers can say they have not had one lay off during this recession?I say give her a raise!
Posted by: Fedupwithliberals | October 14, 2009 4:44 AM
KRIS
I personally don't care if Marna made twice as much as she does now. Not her fault. I'd do the same. What galls me is that she works for a non profit institution which is local. This is not Kaiser Permanente. She is also involved in an industry that complains that there is not enough money to take care of all the people they'd like to. No wonder! Reminds me of what big city mayors do when it comes to spending and budgets. There's plenty of money in the system at present to do what is right. How are you spending it? You play games with the numbers when you start skimming off the top as much as this and then throwing the rest to the mission of the business. Tony Soprano would be envious!
Posted by: blue dog dem | October 14, 2009 12:37 PM
Many non- and not-for-profits waste money at the end of the year in a "spend down" so that they can maintain their tax status. For example, it is not unusual in boon times for a hospital to tear down a few walls just to rebuild them so that the money is spent. It is better for the economy for YNHH to pay the money to its employees and have the state and federal government get income tax revenue than it is to remodel otherwise perfectly good buildings. As Kris stated above, there have been no layoffs which is good for morale and wage increases help productivity.
I believe the purpose of this article was to show her concerns regarding the health plans being considered and not to disparage her income. She will continue to earn a good income whether or not any of these poorly designed plans become law. Why anyone is going to argue about her compensation, when nothing said or written will change anything, is beyond me. She makes a fraction of one percent of the annual costs of the hospital, so I don't think that she is a burden on the quality of care.
We are going to be facing property tax increases as soon as November's election passes, as well as increase in federal taxes once Volker "reviews" our current system. One of the primary points of the article was how we will face additional taxation at the state level if Medicaid remains underfunded/poorly utilized (the money has to come from somewhere).
Did everyone miss how she stated that YNHH spends $100 million annually on Medicaid and those with no insurance. This money comes from private insurance paying higher payments to make up the difference in goverment plans and those without coverage. Once private coverage is eliminated (taxed out of existence), this will come from your tax dollars. And that is just for one hospital.
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