City Budget

Pitch Promises Paperless Problem-Solving

by Thomas Breen | Jan 15, 2019 7:55 am | Comments (4)

Thomas Breen photoA building code inspector notices a leaky roof, or a contractor working without a permit. Instead of reaching for a pen and a pad of paper, she uses a tablet with a camera and internet access to document the issue.

Those electronic notes are then plotted on a map, where both building department colleagues and officials citywide can track and address the needs of city residents as they crop up in real time.

City officials laid out that utopia of tech-assisted municipal services as they convinced alders of the merits of two new Information Technology (IT) contracts.

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